Terms of service

Last Updated: 17/06/2025

Welcome to ActivDesk, a brand owned and operated by AME System Pty Ltd ("AME System", "we", "us", or "our"). These Terms of Service ("Terms") govern your use of the ActivDesk website located at activdesk.com.au ("the Site") and all products and services offered through the Site (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

1. Company Responsibility

ActivDesk is a brand of AME System Pty Ltd. All transactions, customer support, warranties, service requests, and legal responsibilities related to the ActivDesk brand are managed exclusively by AME System Pty Ltd. ActivDesk is not a separate legal entity.

2. Use of the Services

  • You agree to use the Site and Services for lawful purposes only. You may not:
  • Use the Services in any way that violates applicable laws or regulations.
  • Attempt to interfere with the proper functioning of the Site.
  • Use the Site to distribute harmful or malicious software.
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Services without our express written consent.

3. Product Information and Availability

We strive to ensure that product descriptions, pricing, and availability on our Site are accurate. However, we do not guarantee that all information is free from errors, omissions, or inaccuracies.

We reserve the right to:
  • Correct any errors or inaccuracies at any time without prior notice.
  • Limit the quantities of any products or services we offer.
  • Discontinue any product at any time.

4. Pricing and Payments

All prices listed on the Site are in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change pricing at any time.

Payments are processed through trusted third-party providers. We do not store your payment information. By submitting your payment information, you agree to the terms and conditions of the payment processor.

5. Warranty

  • All warranty claims for ActivDesk products are managed by AME System Pty Ltd.
  • Our standard warranty terms, including coverage and exclusions, are outlined in our Warranty Policy.
  • Warranty coverage is limited to the original purchaser and is not transferable.
  • Claims must be submitted directly to AME System Pty Ltd. Claims cannot be made with LINAK or any third-party manufacturer.

6. Returns and Refunds

  • Please refer to our Returns and Refunds Policy for full details on eligibility, process, and timeframes.
  • All return requests must be submitted directly to AME System Pty Ltd.
  • Products must be returned in unused, original condition unless otherwise approved.
  • Refunds, replacements, or credits are provided at the sole discretion of AME System in accordance with Australian Consumer Law.
  • Custom orders or special configurations may not be eligible for return unless faulty.

7. Limitation of Liability

To the fullest extent permitted by law:

  • AME System Pty Ltd is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services or products purchased through the Site.
  • Our liability is limited to the replacement of the product, the supply of equivalent goods, or a refund, as per our warranty and returns policies.
  • Nothing in these Terms excludes any rights you may have under the Australian Consumer Law.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. By using this Site, you consent to the exclusive jurisdiction of the courts of Victoria in all disputes arising from your use of the Services.

9. Third-Party Services

Our Site may contain links to third-party websites or services that are not owned or controlled by AME System Pty Ltd. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that AME System Pty Ltd shall not be liable for any damages or losses caused by your use of or reliance on any third-party websites, services, or content.

10. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our practices, legal obligations, or operational requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. It is your responsibility to review these Terms regularly. Continued use of the Services following any changes indicates your acceptance of the updated Terms.

11. Contact Information

For any questions about these Terms of Service, please contact us at:

AME System Pty Ltd
Phone: +61 3 9706 9022
Email: sales@amesystem.com.au