Support Request

Check out our support guides first.

1. Contact Details

Company Name

First name

Last name

Phone

Describe the problem

(e.g. no movement, error code showing, intermittent function)

Error Code (if displayed)

(e.g. E01, E04, etc.)

Part Numbers (LINAK item no.)

Please provide part numbers of both control box and actuator. Refer to the silver sticker on the faulty product to find this information.

Manufacturing Date

Manufacturing Date (from sticker)

System Type / Setup Description

(e.g. sit-stand desk, workstation, control room application)

What is the product used for?

(Brief description of its function)

Where was the product purchased from?

Please let us know what has been tried so far.

Other steps or notes:

Once submitted, our team will review your form and get in touch with you regarding the next steps.